Frequently Asked Questions
Everything you need to know about grooming and your order.
How long will it take for my order to arrive?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Which pomade is right for my hair type?
Choosing the right product depends on your desired hold and shine. Our Deluxe Pomade is perfect for classic looks with high shine, while Matt Pomade is ideal for a natural, no-shine finish with medium hold.
What is your return policy?
We offer a 30-day return policy for any unused and unopened products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, Uppercut Deluxe ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
Are your products cruelty-free?
We are committed to ethical grooming. Uppercut Deluxe does not conduct animal testing on any of our styling products or grooming essentials.
Can I change or cancel my order after it's been placed?
Once an order is placed, it moves quickly to our warehouse for fulfillment. Please contact us immediately at [email protected], and we will do our best to accommodate changes if the order hasn't shipped.